Simplified Hosted UC now fully integrates with Microsoft Teams and offers an enhanced range of feature rich benefits
With over 255 million users using MS teams each day, it is clearly one of the leading Unified Communications and Collaboration tools available.
Using Teams with the Simplified Hosted UC platform provides significant added value at a lower cost:
- Powerful and advanced call and text analytics
- Works with multiple devices across businesses
- You don’t need to be an MS Teams partner
Two powerful communications platforms in one place allowing seamless collaboration internally and externally, across multiple devices.
Benefits of Simplified Hosted UC with integrated Teams
| MS Teams | Simplified Hosted UC Teams | |
|---|---|---|
| Call recording | X | Up to 59 days Call recording included in all plans |
| Unlimited call recording | X | Easy to use call recording, including MS Teams calls with our optional Advanced Analytics |
| PCI & MiFID II Compliant | X | Full PCI and MiFID II call recording compliance option available |
| Call Analytics | X | Easy to use optional Advanced Analytics and extensive management reporting across any device |
| Forwarding profiles | 1 x default call forwarding profile | Unlimited forwarding profiles - easily managed within the Simplified Hosted UC portal |
| e-Fax extension | Requires external service | Easy to set up fax to email service |
| Analogue Device Connect | X | Easily connect analogue devices via ATA |
| External phonebook | X | Company wide |
| Number presentation | Limited features | phone book included |
| Multiple DDI per account | X | Easy to amend outbound call presentation number on the portal |
| DND Features | DND per user | DND per device |
| Extension to extension calls | MS Teams to MS Teams only | Can utilise a mixture of devices - mobile, IP phones, MS Teams & Soft Client |
| Voice conferencing line | Chargeable | Full voice conferencing facility included with PIN code access |
| Fraud prevention | X | Sophisticated measures in place to help reduce call fraud risk |
| Unlimited wall boards | X | Easy to set up and manage unlimited call wall boards - managed in the portal |
| Advanced report writing | X | Set of standard reports available with the optional report writing features in the portal |
| Choice of devices | X | Use a mixture of devices - Yealink IP phones, mobiles, MS Teams and Soft Client |
| Time of day plans | Limited features | Unlimited |
| IVR, hunt group and call queues | Chargeable | Unlimited IVR, hunt groups and call queues to any device |
| Voicemail retrieval | Chargeable by MS Teams app only | Voicemail retrieval as standard, by any device |
Teams integration - £3.50 per user
Contact us now sales@beyondconnectivity or call on 0161 925 1530.
